Terms & Conditions

**Terms and Conditions of Carla Waller Jewelry**

**1. Acceptance of Terms**

By using the Carla Waller Jewelry website ("the Site"), you agree to adhere to and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using the Site.

**2. Services**

Carla Waller Jewelry specializes in custom-made jewelry. Our services include the creation and sale of personalized jewelry items based on customer specifications.

**3. Ordering Process**

1. Placing Orders: Customers can place orders through our website by selecting the desired item, specifying customization details, and completing the payment process.
2. Customization: Custom-made jewelry may require additional time for design and production. Customers will be informed of the estimated timeline upon order confirmation.

**4. Payment**

1. Prices: All prices displayed on the Site are in US dollars. Carla Waller Jewelry reserves the right to modify prices at any time without prior notice.
2. Payment Methods: We accept major credit/debit cards and other forms of electronic payment through secure payment gateways.

**5. Shipping**

1. Shipping Fees: Shipping fees are calculated based on the destination and the chosen shipping method. Customers are responsible for all shipping costs unless otherwise specified.
2. Delivery: Estimated delivery times will be communicated to customers upon order confirmation. Carla Waller Jewelry is not liable for delays caused by shipping carriers or unforeseen circumstances.

**6. Returns, Exchanges, and Resizing**

1. Returns: Customers may initiate returns of non-customized items within 30 days of receipt, provided the item is unused and in its original condition. Return shipping costs and responsibility are borne by the customer.
2. Resizing: Carla Waller Jewelry offers one complimentary resizing of a ring within [number] days of purchase. Customers are responsible for shipping the item back to us for resizing at their own cost and liability.

**7. Repurposing Gold**

1. Gold Recycling: Carla Waller Jewelry offers the option to create gold jewelry from customer-supplied gold scraps. Shipping and insurance costs for sending the gold scraps are the responsibility of the customer.
2. Gold Refinement: Upon receipt, a portion of the sent gold scraps will be refined and used for jewelry production. The remaining portion will be purchased by Carla Waller Jewelry and will cover the production cost of the jewelry.
3. Valuation and Reimbursement: Customers will be informed of the value of the sent gold scraps and the associated costs or reimbursements after assessment. If the customer does not approve the transaction, the gold scraps will be returned to them at Carla Waller Jewelry's expense.

**8. Intellectual Property**

All designs, images, and content on the Site are the intellectual property of Carla Waller Jewelry and may not be reproduced or used without explicit permission.

**9. Limitation of Liability**

Carla Waller Jewelry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our products or services.

**10. Governing Law**

These terms and conditions are governed by the laws of the State of Florida, USA, and any disputes shall be resolved in accordance with the laws of this jurisdiction.

By using the Carla Waller Jewelry website, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.